Electronic Medical Records (EMR) are like operating systems. They do everything, but nothing well. Like windows, hospitals need applications on top of EMRs to get real value. However, the EMR data is hard to get to. Enter Redox, a way to get data into applications. The company now has an “app store” of sorts with over 700 partners including hospitals and applications. Post Covid, Redox saw volumes down by 50%, but also an asks for novel applications for care delivery. In some sense Redox sits in a unique place reflecting the health of hospitals but also where we are headed.
While most of us think about telehealth as a way to avoid going to the hospital or clinic, in the time of Covid and beyond there are advantages using it in the hospital.
Data 1.0 was about paper. Data 2.0 was digitization. Data 3.0 looks to change the relationship between man and machine. What would you be willing to give to live 5 years longer in good health? How about your facebook account data or your buying history? If not for you, how about for your elderly parent, or sick child. The future is a balance between privacy concerns and better health. Ultimately you may have to give to get.
While doctors say if telehealth were compensated they would use it, I disagree. For doctors to move their practice to the cloud, telehealth needs to be better- generating more money per hour spent. However, there are ways to get there. For telehealth to spread, we need to stop competing with the past, the traditional in person visit, and think about the practice of the future.
The last 25 years has been all about moving from paper to digital. While there have been many gains in terms, there has also been an erosion in the doctor-patient relationship. More tech, AI may ironically offer an opportunity to reverse the process.
Telemedicine is now a tool, less a technology, Healthcare tends change slowly. Particularly when we think about spaces- clinics, hospitals and other places care is delivered need to be considered as an opportunity to rethink technology and how we interact with each other.